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Return Policy

A Return Authorization (RA) is required for all returns.

A Return Authorization (RA) is an identifying number that allows us to track your return. A Return Authorization ensures you are properly credited for your return.  All returns must have a Return Authorization. Returns made without prior authorization will be denied. In this case, we will not pay for the item to be shipped back to you.


Email us at shipping@liesrecords.com and we will set you up with a Return Authorization number.

Before you return anything, please read these policies

  • ALL VINYL + MEDIA SALES ARE FINAL
  • All returns must be in new, unused condition and have original packaging intact with all materials that come with the item.
  • All returns must be made within 14 days of delivery date.
  • When shipping your item back, please use UPS, FEDEX or US Mail with Confirmation. We are not responsible for lost packages.
  • Unless you are returning a defective item, you will be responsible for all return shipping fees.
  • Only after we receive the returned item, will we ship the replacement.
  • Failure to meet the above conditions could result in denial of return or a restocking fee.

Vinyl & Media Returns

All vinyl & media sales are final, returns are not accepted. If you receive a record that appears to have been damaged in shipping, please contact us immediately. Warped records CANNOT BE RETURNED for any reason. Many records come with a slight warps or pressing nuances due to imperfect presses and distributor storage or rough handling during shipping.

Right of Refusal / Restocking Fee

If a return does not have a Return Authorization or fails to meet L.I.E.S. Record's Return Policy Conditions, we reserve the right to either refuse a return or charge a 15% restocking fee.